FAQs

Welcome to the E-baazaar.com FAQs section. Here you’ll find answers to the most common questions about orders, shipping, payments, and policies.

1. What products does E-baazaar.com sell?

E-baazaar.com offers a wide range of products, including:

  • Cricket Bats (Sports Equipment)
  • Large Home Appliances
  • Small Home Appliances
  • Kitchen Appliances
  • Personal Care Appliances

2. What are the delivery timelines?

  • India: Delivery within 6–7 business days
  • International: Delivery timelines may vary depending on location

3. Do you offer international shipping?

Yes, we currently offer international shipping only on sports products (Cricket Bats).

4. Who pays customs duties on international orders?

We take care of customs duties and charges, so you don’t have to worry about additional costs.

5. What payment methods are accepted?

We accept multiple secure payment options:

  • UPI
  • Credit Cards
  • Debit Cards
  • PayPal

6. Is Cash on Delivery (COD) available?

No, we currently do not offer Cash on Delivery (COD). All orders must be prepaid.

7. Can I track my order?

Yes, once your order is shipped, you will receive a tracking link to monitor your delivery status.

8. What is your cancellation policy?

  • Orders cannot be canceled once placed
  • Customers are advised to review their order carefully before checkout

9. What is your return and replacement policy?

  • No returns are accepted
  • Only replacement is available under specific conditions
  • Replacement is possible only if the customer places a new order
  • Products must meet eligibility criteria (unused, original packaging, etc.)

10. What if I receive a damaged or defective product?

If your product is damaged or defective:

  • You are eligible for a replacement (not a refund)
  • You must report the issue within 2–3 days of delivery
  • Proof (images/videos) may be required

11. How long does replacement processing take?

Replacement requests are reviewed and processed within a few business days after approval.

12. How can I contact customer support?

You can reach us at:

Email: ebaazaarglobal@gmail.com

We aim to respond to all queries within 24 hours.

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